Strategic Issues in Chinese State Owned Hotels (SOH)

About the Project

The research intends to identify the current strategic issues faced by SOHs and discuss their implications on strategic management practices. An in-depth literature review and content analysis was conducted from both published literature in Chinese and English. The content analysis was conducted with Nvivo 9 to identify key issues including oversupply, competition from international hotel companies, government interference, organizational structures, leadership styles, marketing strategies, operational management, service and standards, and corporate governance.

About the Researcher

Zhen Lu, Ph.D., is an Associate Professor in the School of Hospitality and Tourism Management at Ryerson University

Contact Information

575 Bay Street (entrance at 55 Dundas Street West)
Room: TRS 3-175, 9th floor Toronto, Ontario, Canada M5G 2C3

Mailing Address:
350 Victoria Street, Toronto, Ontario, Canada M5B 2K3